In this article, Ohio painting contractor Terry Begue talks about the time that half his crew quit on him – and how it made him a better leader.
Continue reading The Secret to Happy Employees
A new free training resource from Sherwin-Williams gives contractors the confidence to onboard their new employees and allows them to execute formal training focusing on core paint basics.
Continue reading Free Business Solutions: The Painter Skills Program
You’ve probably heard the old saying, “When you stop learning, you stop growing.” That’s just as true for your painting business. If you want your business to thrive and expand, learning and development is important for every member of your team.
Continue reading Learning Pathway: A Great Way to Grow Your Business and Advance Your Painting Career
Founded in 1884, the Painting Contractors Association (PCA) is on a mission to help painting contractors run efficient and profitable businesses. In this article, Lauren Forman of the PCA outlines some of the ways that paint pros can benefit from membership in this nonprofit trade organization.
Continue reading Crafting Success, Building Bonds with the PCA
Difficult customers can come in all shapes and sizes. Spend any time as a painting contractor and you’ll run into one eventually. Every contractor can probably recall a customer who made their work so difficult that they started to regret taking the job.
Unfortunately, these situations aren’t only frustrating, but can potentially hurt your business’ reputation if not handled correctly. As such, you need to be prepared for these customers in order to stay successful. And in a competitive marketplace where word-of-mouth is king, retaining customers and generating repeat business can grow your bottom line. In this article, we offer suggestions for how to professionally respond to three of the most common types of difficult customers.
Continue reading Difficult Customers? Here’s How to Deal with the Three Most Common Types
